Anormal Order

1. If your order wasnot filled：

• Pleasecheck your pending order price and make sure you have quote a competitive price, thus you can match with the buyer
• You can cancel your order and reenter a order with market price to ensure fast fill.

2. If you are not able to cancel your order or token was not credited to your account after order fulfillment; Please send a ticket with the following:

• Screenshot of order；
• Screenshot of anormal situation；

We will deal with the ticket as soon as possible